Imagine this: You enter the bathroom at work and you notice a cleaning person wiping down the sink. Their back is turned to you. What would you do next? A) Quietly go about your business. B) Say “hello.” C) Thank them for cleaning the bathroom. D) Any of the above, depending on your mood or…
Via Marta Torán, Ricard Lloria
El trabajo en voz alta consiste en dar pequeños pasos. El reconocimiento y el agradecimiento son "pasos enormes".